vuNOC — Vanuatu Network Operations Centre

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TOTAL REPORTS TODAY

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PROVIDERS AFFECTED

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LOCATIONS REPORTING

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LAST REPORT

🌊 VANUATU SUBMARINE CABLE INFRASTRUCTURE

Critical national backbone — affects all ISPs

🔗 VANUATU INTERNET EXCHANGE POINT PEERING STATUS

📡 Live from portal.vix.vu · auto-refreshes every 5 min VIX Portal ↗

Live BGP session status for all 5 ISP peering connections, sourced directly from the VIX route server at portal.vix.vu ↗. A dropped session means that member can no longer exchange local traffic at the exchange — traffic falls back to expensive international routing.

VANUATU ISP STATUS

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📊 Outage Reports by Provider

Recent internet reports

Mobile network carriers

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Recent mobile reports

Internet outage Mobile outage Click any marker for details

🚨 Report an outage

Service type

Provider / ISP

Mobile carrier

Specify provider name

Island / Province

Part of island (optional)

Village / Area (optional)

Problem type

Additional details (optional)

📊 Report activity (last 24h)

📋 What to check first

✔ Restart your modem/router — unplug for 30 seconds

✔ Check if the issue affects multiple devices

✔ Try a different browser or clear your DNS cache

✔ For mobile: toggle Airplane mode on then off

✔ Check if neighbours or colleagues have the same issue

💡 If others are reporting the same provider here, it's a confirmed outage on their end.

🛰 What this tab shows ▼

This tab displays real-time internet traffic data sourced directly from Cloudflare's global network. It monitors the volume of traffic flowing through each Vanuatu ISP's network infrastructure (ASN). A sudden drop in traffic percentage indicates a likely outage at the network level — often visible here before user reports come in. BGP route changes (route withdrawals) can signal routing failures that affect entire ISPs. Data refreshes automatically every 5 minutes.

Not connected — showing simulated data

ISP traffic levels (Vanuatu ASNs)

Drop below baseline = likely outage

📈 Vanuatu internet traffic — last 24h

Digicel Fibre Digicel 4G Vodafone Fibre Vodafone 4G Pacific Networks WANTOK Govt Broadband Starlink VIX (IXP) ICN1 cable

📡 BGP route events (Live · Cloudflare Radar)

Route withdrawals signal network outages

Last 24 hours

📊 Vanuatu Internet Latency (Cloudflare IQI · VU)

Passive latency estimate from Cloudflare's global network — independent of speed tests

Cloudflare passively measures latency by observing real traffic flowing through its network from Vanuatu users. This is a 7-day rolling median — useful for spotting long-term degradation trends independent of active speed tests. A rising latency median suggests congestion or cable stress affecting the whole country. Community speed test averages (download, upload, ping) are on the ⚡ Speed Test tab.

Source: Cloudflare Radar IQI · 7-day median · updated every 15 minutes

📅 Outage History

Last 90 days — community reports + automated infrastructure events

📈 ISP Status Timeline

Last 14 days · green = normal · amber = partial · red = outage · grey = no data

📊 Infrastructure Insights

Automated event frequency — 90 days · helps identify recurring issues

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🕐 Event Timeline

Select a date to view events · dots show activity level

Filter:

🌐 .vu Domain Health Monitor

Real-time DNS health checks for Vanuatu's national domain infrastructure. Queries run via Cloudflare DNS-over-HTTPS (1.1.1.1) — no server needed.

Checking .vu DNS infrastructure…

🏛 .vu TLD Nameservers

Authoritative servers for the .vu ccTLD

Querying nameservers…

🔍 Key Domain Checks

Resolution status of critical .vu domains

Running DNS checks…

📋 Zone Health (SOA Records)

Checking SOA records…

📜 Check History

Last 20 checks

DNS checks run client-side via Cloudflare DNS-over-HTTPS (1.1.1.1). Results reflect public DNS resolution — not internal network state. Auto-refreshes every 5 minutes.

🔗 Vanuatu Websites Monitor

Checks whether key Vanuatu websites are reachable. Checks run via Cloudflare DNS-over-HTTPS to detect if sites resolve, plus a fetch probe to test HTTP reachability. Add or remove sites in the Admin panel.

Checking websites…

Website checks use Cloudflare DNS (1.1.1.1) to verify domain resolution, then probe reachability via a no-cors fetch. A site may show reachable but have partial issues not detectable from outside. Auto-refreshes every 5 minutes.

📞 ISP Contact Directory

Call your provider directly during an outage

🗓 Planned Maintenance

Scheduled outages announced by ISPs

📋 File a Formal Complaint

Unresolved outages can be reported to the Telecommunications & Radiocommunications Regulator of Vanuatu (TRBR)

File complaint at TRBR ↗

✉️ Contact Us

Send us feedback, questions, or report an issue with the site

Your Name *

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* Required. We respond within 48 hours. For urgent legal matters email legal@vunoc.app directly.

📶 What this tab shows ▼

This tab brings together real-world connectivity data from across Vanuatu's islands, built entirely from crowd-sourced contributions — outage reports and speed tests submitted by visitors like you.

🗺 Island Connectivity Table — Islands ranked by average download speed, showing speed test results and reliability scores based on reported outages. Islands with speed data appear first, sorted fastest to slowest.

📶 ISP Uptime Estimates — Estimated uptime for each ISP and mobile carrier based on how frequently outages are reported over the last 30 days.

📊 ISP Speed Performance Chart — A ranked comparison of all ISPs by median download and upload speed, sourced directly from community speed tests. The more people test, the more accurate this becomes.

All data is crowd-sourced. Run a speed test or report an outage to contribute to Vanuatu's connectivity picture.

📶 Vanuatu Island Connectivity

Ranked by speed — community speed tests & outage reports · last 30 days

Islands with speed tests are ranked fastest to slowest. Reliability score is based on reported outage frequency. Run a speed test from your island to add it to the ranking.

📶 ISP Uptime Estimates

Estimated from report frequency — last 30 days

📊 ISP Speed Performance

Ranked by average download speed — community speed tests

Based on VUDown community speed tests · last 30 days · median download speed per ISP

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Admin Access

Enter your admin password to manage reports, view analytics and moderate content.

The admin password is set in the HTML file. Contact the site administrator to update credentials.

🔐 Admin Dashboard

Manage outage reports, view analytics, export data

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Total Reports

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High Severity

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Today

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Providers Affected

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Unique Locations

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In Database

	Time ↕	Provider ↕	Location ↕	Problem	Description	Severity ↕	Source	Actions

🌐 .vu DNS Monitor

Add or remove domains checked in the .vu DNS tab. Mark critical domains to include them in SOA checks and the top banner alert.

Domain

Label

Critical

🔗 Website Monitor

Add or remove websites from the Websites tab. Changes are saved in your browser.

Site Name

URL

🔌 Vanuatu Internet Connectivity Map

Live physical topology — submarine cable, IP transit paths, VIX peering & ISP connections. Updates every 5 min.

Active Degraded Down No data ICN1 cable IP Transit

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📋 How Vanuatu's Internet Works

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🌊 ICN1 Submarine Cable
Vanuatu's sole international fibre link. Lands at Port Vila, runs to Suva (Fiji), then onward via the Southern Cross Cable to Sydney and the USA. Operated by Interchange Ltd (ICL, AS45293), majority government-owned and managed by Prima Ltd. All terrestrial ISPs depend on this cable for international connectivity.

🔌 Physical connections — all ISPs
All five terrestrial ISPs — Digicel, Vodafone, Govt Broadband, WANTOK and Pacific Networks — physically connect to ICL at the Port Vila cable landing station. The ICN1 cable is the single physical path to international internet for all of them. Starlink is the only provider that bypasses this entirely via satellite.

🇫🇯 Fiji IP Transit — Digicel & Vodafone
Although Digicel Vanuatu (AS132429) and Vodafone Vanuatu (AS9249) physically connect to ICL, they receive their IP Transit in Fiji — from Digicel Fiji (AS45355) and Vodafone Fiji (AS38442) respectively, their parent companies. Traffic backhauled through ICN1 to Suva for international routing. A Fiji-side transit issue can drop their service without any local cable fault.

🇻🇺 ICL Direct Transit — Govt BB, WANTOK & Pacific
Vanuatu Govt Broadband (AS132228), WANTOK (AS45935) and Pacific Networks (AS136996) receive IP Transit directly from Interchange Ltd (AS45495) locally in Port Vila. Their international routing originates at ICL itself. A disruption at ICL or on ICN1 hits these ISPs immediately — making them the strongest early-warning signal for a local cable fault.

🔗 VIX — Vanuatu Internet Exchange (AS132797)
The VIX allows Vanuatu ISPs to exchange local traffic directly in Port Vila without routing internationally. All five terrestrial ISPs peer at the VIX via the route server (AS65000). When sessions are up, local inter-ISP traffic stays in-country, reducing latency and cost. A VIX session drop means that ISP falls back to international routing for local traffic — but it does not indicate a cable fault.

🛰 Starlink (LEO Satellite, AS14593)
Routes via low-earth-orbit satellites with no dependency on ICN1. Unaffected by cable or ICL faults. In vuNOC, Starlink traffic is used as a cross-check — if Starlink is normal while terrestrial ISPs are dropping, that suggests an overnight off-peak pattern rather than a real outage. If Starlink is also dropping, a more serious widespread event is indicated.

🛤 What MTR shows ▼

MTR (My Traceroute) combines ping and traceroute into a single continuous test. It shows every network hop between a probe and your target, with per-hop packet loss and latency.

This is the primary tool for diagnosing where on the ICN1 cable path packets are being dropped — whether the fault is inside Vanuatu, at the cable landing station, in Fiji, or further upstream. A hop with sudden latency increase or packet loss is where the fault lies.

Tests run from an external probe (Australia or Singapore) via Globalping — the same open measurement network used by the Global Ping tab. Results show the full path from the probe to your target. Free tier: 100 measurements/hour shared across the site.

🛤 MTR — My Traceroute

Run a continuous hop-by-hop path analysis from an external probe to any target. Identifies exactly where on the ICN1 path packet loss occurs.

Target (hostname or IP)

Quick targets

Probe location

Packets

Protocol

📖 How to read MTR results

🟢 <1% loss, <100ms — Healthy hop, no issues

🟡 1–5% loss or 100–200ms — Minor degradation, worth monitoring

🔴 >5% loss or >200ms — Significant problem at this hop

⭐ Latency jumps — Large RTT increase between adjacent hops points to congestion or long cable distance

⚠ * (no response) — Router doesn't respond to ICMP. Not always an issue — check if the next hop responds normally

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Hop-by-hop path analysis

Enter a target and run MTR to see every network hop between a probe and your destination — with per-hop latency and packet loss.

🕐 Recent MTR runs

Last 10 tests this session

No tests run yet.

MTR measurements run from external probes via Globalping. Free tier: 100 measurements/hour. Results show the network path from the probe — not from inside Vanuatu.

🚦 What this test does ▼

This tool detects whether your ISP is throttling specific types of internet traffic — for example, slowing down video streaming or large downloads while keeping normal browsing fast.

It works by measuring download speeds across multiple file sizes and connection types simultaneously. A healthy connection should achieve similar speeds for all tests. If large downloads are significantly slower than small ones, or if speeds drop over time (sustained transfer degradation), your ISP may be applying traffic shaping.

Results can be used as evidence when filing a formal complaint with the Telecommunications, Radiocommunications and Broadcasting Regulator (TRBR) at trbr.vu.

Tests download small files from Cloudflare's edge network. No data is stored. All measurements happen in your browser.

🚦 ISP Throttling Detector

Runs a series of timed download tests to detect traffic shaping by your ISP. Takes about 30–45 seconds.

Your ISP

Connection type

🔍 Verdict

🚦

Run the test to see whether your ISP is throttling your connection.

💡 How to interpret

✅ Consistent speeds — No throttling detected. All file sizes transfer at similar rates.

⚠️ Speed drops on large files — May indicate traffic shaping triggered by transfer size (buffer-bloat or rate limiting).

🔴 Speed degrades over time — Strong indicator of sustained-transfer throttling. ISP may be slowing down after detecting a large download.

📡 Satellite (Starlink) — Some speed variation is normal due to beam capacity. Compare against a second test at a different time.

🕐 Recent test runs

Stored locally in your browser

No tests run yet.

🌐 VANUATU IPv6 ADOPTION STATISTICS

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Data sourced from APNIC IPv6 Measurement — daily measurements of IPv6 capability and preference across Vanuatu's internet users. © APNIC Pty Ltd, re-use with attribution.

IPv6 Capable

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30-day avg of sampled users

IPv6 Preferred

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30-day avg preferring IPv6

90-Day Avg Capable

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smoothed over 90 days

Daily Samples

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users measured (latest)

📈 IPv6 Adoption Trend — Vanuatu

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IPv6 Capable % IPv6 Preferred %

📋 IPv6 Status by Local Service Provider

Source: APNIC · as of latest measurement

ASN	Provider	IPv6 Capable	IPv6 Preferred	Samples	30d Trend	Status
Loading provider data…

💡 What does this mean?

✅ IPv6 Capable — The user's device and network can reach an IPv6-only resource. This includes devices behind carrier-grade NAT (CGNAT) that have been given IPv6 addresses.

🔵 IPv6 Preferred — When both IPv4 and IPv6 are available, the user's system chooses IPv6 first (Happy Eyeballs algorithm). This indicates native dual-stack connectivity.

📡 Starlink (AS14593) — SpaceX deploys IPv6 natively across its satellite network. This explains Vanuatu's highest IPv6 numbers coming from Starlink users.

🌏 Global Context — Global IPv6 adoption is around 40–45%. Vanuatu's overall rate is very low, driven almost entirely by Starlink subscribers. Local ISPs (TVL, Digicel, WNL, Kacific) have not yet deployed IPv6 to their customers.

⚖️ Terms of Use & Legal Notice

1. Nature of this service

2. Disclaimer of accuracy

3. No defamation intended

4. Technical data sources

5. User-submitted content

6. Privacy

7. Website reachability monitoring

8. Applicable law

9. Contact & takedown requests

Vanuatu Network Operations Centre

🌊 VANUATU SUBMARINE CABLE INFRASTRUCTURE

🔗 VANUATU INTERNET EXCHANGE POINT PEERING STATUS

VANUATU ISP STATUS

📊 Outage Reports by Provider

Recent internet reports

Mobile network carriers

Recent mobile reports

🚨 Report an outage

📊 Report activity (last 24h)

📋 What to check first

ISP traffic levels (Vanuatu ASNs)

📈 Vanuatu internet traffic — last 24h

📡 BGP route events (Live · Cloudflare Radar)

📊 Vanuatu Internet Latency (Cloudflare IQI · VU)

📅 Outage History

📈 ISP Status Timeline

📊 Infrastructure Insights

🕐 Event Timeline

🌐 .vu Domain Health Monitor

🏛 .vu TLD Nameservers

🔍 Key Domain Checks

📋 Zone Health (SOA Records)

📜 Check History

🔗 Vanuatu Websites Monitor

📞 ISP Contact Directory

🗓 Planned Maintenance

✉️ Contact Us

📶 Vanuatu Island Connectivity

📶 ISP Uptime Estimates

📊 ISP Speed Performance

Admin Access

🔐 Admin Dashboard

Report Details

🌐 .vu DNS Monitor

🔗 Website Monitor

🔌 Vanuatu Internet Connectivity Map

🛤 MTR — My Traceroute

📖 How to read MTR results

📍 Network Hops

📈 Latency by Hop

🕐 Recent MTR runs

🚦 ISP Throttling Detector

📊 Test Results by Phase

🔍 Verdict

📈 Speed Across Tests

💡 How to interpret

🕐 Recent test runs

🌏 Global Perspective Check

⚡ Internet Speed Test

Recent speed tests

Average by island

📊 Community Speed Averages (last 30 days)

🌐 VANUATU IPv6 ADOPTION STATISTICS

📈 IPv6 Adoption Trend — Vanuatu

📋 IPv6 Status by Local Service Provider

💡 What does this mean?